Terms & ConditionsThese are the terms and conditions which apply to your purchase of clothing, accessories and other goods ("Goods") from the RPeal web site at http://www.rpeal.com/ (the "Website").
The Website and Goods are provided by RPeal, which is a company registered in England with a registered office at Unit 3, Brownroyd Business Park, 5 Duncombe Street, Bradford, West Yorks, BD8 9AJ and company number 6575350 ("we", "us", "our"). When we
refer to "you" and "your" we mean the user of the Website and purchaser of Goods.
These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from this Website.
The terms and conditions contain the following sections: - Part 1 - Information about the Website and the Goods
- Part 2 - Buying Goods
- Part 3 - Returning Goods
- Part 4 - General terms relating to our trading relationship with you
We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.
If you have any questions about the terms and conditions, the Goods or the Website please email us at sales@rpeal.com
Part 1 - Information about the Website and the GoodsThis Part sets out some terms about information on the Website, descriptions of Goods and how you use the Website.
Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.
We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, sometimes mistakes do happen. We will try to resolve all information errors that occur on the Website as soon as is possible, and if we have cause to believe that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.
You should bear in mind that in purchasing Clothing and Accessories over the internet provides a different shopping experience to buying from a retail store and in particular you understand that: - The colours which are shown for the Goods on the Website will depend on many factors - including your picture display settings;
- All sizes and measurements are approximate;
- All Goods are subject to availability - in certain cases we may not be able to supply your order;
- Any delivery estimates given on the Website or by email are estimates only;
- The Goods and promotions which are offered on the Website may not be available at all times
- You must ensure that your Log in details, password and all other details in relation to your account remain confidential at all times and are used only by yourself
- All goods are protected by our trademark and copyright
Part 2 - Purchasing GoodsThis Part sets out some terms which apply to your purchase of Goods from us through the Website.
You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below: - Adding product to your basket
- Checkout step 1 - Login details
- Checkout step 2 - address details
- Checkout step 3 - payment details
- Confirmation of order
Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.
On receipt of your Order, we will send you an Order Acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, details of the Goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase Goods.
We MUST receive complete payment of the price of the Goods before we can accept any offers. Where you choose to pay by credit or debit card we will process the payment at the time of preparing your Goods for despatch.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an Order despatch email which includes details of the product. We reserve the right to refuse any offers in an Order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order despatch email. A product which is not available will not be included in the contract for a product which is despatched.
All prices and charges on the Website are in UK Pounds Sterling and Euros. If you order from the UK you will be charged the price in UK Pounds Sterling, if you order from Eire you will be charged the price in Euros. Delivery charges may apply and these will be displayed in the order process.
All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes.
Part 3 - Returning GoodsThis Part 3 sets out the terms which govern your right to return any Goods that you do not want to keep.
You can, at any time within 28 days of receiving Goods from us, cancel your contract and return any Goods to us.(14 Days for Sale Items)
When we deliver your Goods to you we will include a returns slip, and information on how to return Goods to us. If you want to return any items you must complete the returns slip and enclose this with the items you are returning.
You must then, within 28 days of receiving the Goods, take the packed goods to any Post Office and send to RPEAL, Brownroyd Business Park, Unit 3, 5 Duncombe Street, Bradford,West Yorkshire, BD8 9AJ. Once you decide to return the Goods you must not use them and must take reasonable care of them while they remain in your possession. The Goods must be returned to us intact, undamaged and unworn as soon as is reasonably possible. Don't forget to include your returns slip.
We will refund to the payment card the price paid for the Goods returned to us, except for any charges for the original delivery of the Goods to you (appropriate), on receipt of the returned items.
Your rights under this Part 3 are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000. If you wish, you may notify us by Fax 01274 496360] or email sales@rpeal.com that you wish to cancel your contract before the end of the statutory cancellation period (7 days from the day after you receive the Goods). You must then return the goods to us along with the returns slip as above.
Nothing under these terms and conditions affects your statutory rights.
Part 4 - General terms relating to our relationship with youThis Part 4 sets out some general terms that govern our trading relationship with you and purchases made by you.
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of God, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.
All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.
These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.
Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of the English courts for the determination of dispute. |
